Terms of Service - minoa by lou

Welcome to MINOA BY LOU. By accessing our website, placing an order, or purchasing any of our products, you agree to be bound by the following Terms of Service. Please read them carefully. 1. GENERAL Minoa reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of our services constitutes acceptance of any changes. 2. PRODUCTS & AVAILABILITY All products are subject to availability. We reserve the right to limit quantities, discontinue items, or modify product descriptions and pricing at any time without notice. 3. PRICING & PAYMENTS All prices are listed in the applicable currency and are subject to change without notice. Full payment is required at the time of purchase. Minoa is not responsible for errors in pricing caused by technical or third-party issues. 4. ORDERS Once an order is placed and confirmed, it **cannot be cancelled, modified, or reversed**. Customers are responsible for ensuring that all order details are accurate before checkout. 5. REFUNDS & EXCHANGES All sales are **final**. Minoa does **not offer refunds or exchanges**, except where the fault is ours (e.g., incorrect item sent or defective item). Any such issue must be reported within **24 hours of delivery**, with clear proof provided. Items must be unworn, unused, and in original condition. 6. DELIVERY Delivery timelines provided are estimates and may vary due to circumstances beyond our control. Minoa is not liable for delays caused by courier services or unforeseen events. 7. PRODUCT CARE & USE Customers are responsible for the proper care and handling of items after delivery. Minoa is not liable for damage resulting from misuse, improper care, or normal wear and tear. 8. INTELLECTUAL PROPERTY & USE All content on the Minoa website, including text, images, logos, and designs, is the property of Minoa and may not be copied, reproduced, or used without written permission. 9. LIMITATION & LIABILITY Minoa shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. 10. GOVERNING LAW These Terms of Service shall be governed and interpreted in accordance with the laws applicable in the jurisdiction in which Minoa operates. 11. CONTACT For questions regarding these Terms of Service, please contact us through our official communication channels.