Privacy Policy

At **Minoa**, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you interact with our website, services, and products. 1. HOW WE USE YOUR INFORMATION We may collect the following information when you place an order, visit our website, or contact us: * Full name * Email address * Phone number * Shipping and billing address * Payment details (processed securely by third-party payment providers) * Order history and preferences 2. HOW WE USE YOUR INFORMATION Your information is used to: * Process and fulfill orders * Communicate order updates and customer support responses * Improve our products, services, and website experience * Send marketing or promotional communications (only if you opt in) 3. PAYMENT SECURITY All payments are processed through secure, trusted third-party payment providers. Minoa does **not store or have access to your full payment card details**. 4. SHARING OF INFORMATION We do **not sell, rent, or trade** your personal information. Your information may only be shared with: * Payment processors * Delivery and logistics partners * Service providers necessary to operate our business All third parties are required to protect your information and use it solely for service-related purposes. 5. DATA PROTECTION We take reasonable security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be 100% secure. 6. COOKIES Our website may use cookies to improve functionality, analyze traffic, and enhance user experience. You may disable cookies in your browser settings, though this may affect website performance. 7. YOUR RIGHTS You have the right to: * Request access to your personal information * Request correction of inaccurate information * Request deletion of your personal data (subject to legal or business requirements) 8. DATA RETENTION We retain personal information only for as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes. 9. THIRD-PARTY LINKS Our website may contain links to third-party websites. Minoa is not responsible for the privacy practices or content of external sites. 10. POLICY UPDATES Minoa reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our services indicates acceptance of the updated policy 11. CONTACT US For questions or concerns regarding this Privacy Policy, please contact us through our official communication channels.